Refund policy

AtaS____.sg Product Policy

Quality & Craftsmanship
Every AtaS____.sg product is crafted in small batches using purposeful, minimal ingredients. We choose each component with intention — no fillers, no unnecessary additives, and no shortcuts.

Ingredient Transparency
We believe in honesty. All ingredients are clearly listed on every product page and label. If we use it, you’ll know it. If it doesn’t serve a real function, it doesn’t go in.

Eco‑Conscious Choices
Our products and packaging are designed with sustainability in mind. We prioritise low‑waste formats, refill options, and materials that reduce environmental impact wherever possible.

Safety & Usage
Our formulas are created for everyday home use & have been used by us in our homes. Always follow the recommended usage instructions provided on the product label or product page. If irritation occurs, discontinue use and consult a professional.

Small‑Batch Variations
Because our products are handcrafted, slight variations in colour, texture, or scent may occur. These natural differences are part of the small‑batch process and do not affect product performance.

Allergy Notice
Please review ingredient lists carefully if you have known sensitivities. While we work in a clean environment, cross‑contact with trace ingredients may occur.

Returns, Exchanges & Refunds
Due to the nature of our products, we do not accept returns or refunds on delivered items unless the wrong items were sent. Please ensure everything is intact and unopened. If there is an issue, contact us or DM us on Instagram within 36 hours so we can assist you.

Contact Us
We’re a small team of real people who care deeply about what we make. If you have questions about ingredients, usage, or suitability, reach out anytime — we’re here to help.